/Airbnb Ends Covid-related Refunds

Airbnb Ends Covid-related Refunds

Starting May 31, the San Francisco-based home-share company will be updating its extenuating circumstances policy, according to a note on its website.

It means Airbnb will “no longer cover COVID-19 related circumstances as a reason for a refund for bookings made on or after this date,” according to the company. This includes instances where a guest or host becomes sick with the virus.

Moving forward, the host’s normal cancellation policy will apply as usual to bookings, Airbnb said.

The company first implemented the refund policy in early 2020 when the virus brought travel to a standstill. Now, “after consultation with our medical advisors, as well as our community, we feel the time is now right to take the same step,” Airbnb said.

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