/Need to Return a Gift? Here’s Your Guide to Success.

Need to Return a Gift? Here’s Your Guide to Success.

Do you need to return some holiday gifts this year? If so, make sure you’re armed with all the information you need to make the process smooth and painless.

We’ve compiled the return policies from a handful of major retailers you probably shop at.

Deadlines

Make sure you make your returns on time–or else you might get stuck with that unwanted gift. Here are the deadlines you need to be aware of for some major retailers:

  • Amazon: If your order was shipped between November 1 and December 31, the deadline is January 31.
  • Best Buy: For orders placed between October 29 and December 30, the deadline is January 14.
  • Gap: For orders placed between November 1 and December 24, the deadline is January 15.
  • Kohl’s: There is no return deadline for most items.
  • Macy’s: If your order was placed between November 1 and December 31, the deadline is January 31.
  • Walmart: Jan. 25 for most orders placed between November 1 and December 25. (January 10 for some electronics.)

No Receipt? No Problem

It can be frustrating to receive a gift with no gift receipt. But fortunately, many large retailers will work with you anyway. Policies differ as to whether you need a receipt to make a return. These retailers allow at least some form of return without any receipt:

  • Walmart can process a return at its customer service desk without a gift receipt or original packing slip. You’ll need to come prepared with at least some information such as the buyer’s email address.
  • Amazon lets you return without a receipt–but you need some information about the sale. Be prepared with the sender’s name and shipping address to help them identify the order. Some sellers may require you to return the original packaging, or deduct some value from your refund if you can’t.
  • Target will allow returns, but if you have no receipt or proof of purchase, you will get in-store credit that cannot be used for online purchases.
  • Bed Bath & Beyond will ask you to provide credit card information used for the purchase OR an order number. You may get in-store credit if you have neither, but they will deduct 20% from the current selling price of the item.